FREQUENTLY ASKED QUESTIONS
What is “Engagement Genie?”
Engagement Genie is Instagram marketing team with real reps that leverages Instagram’s algorithm to your benefit. Gain new, niched followers through the tried and true marketing methods. We'll focus on the marketing- you just focus on making quality content for your feed.
What If I want to remove my ghost followers, but don't want to grow my Instagram?
We understand the desire to do a one-time ghost follower removal, so we offer a package specifically for this. Simply select "Get Started" and choose our last option "One-Time Ghost Follower Removal"
What can I expect after purchasing Engagement Genie?
After you officially sign up, our team will send confirmation email prompting you to enter your Instagram personalized growth settings. Once we have received your information, please allow one business day for your service to take effect as real personalized growth takes time for our reps to research and set up. Once you're rolling just sit back and grin big knowing our team is working overtime to get you more exposure.
Is your service safe, are there any risks?
Yes, our service is 100% safe and your account is not under any kind of risk as we work well within the constraints of Instagram. We have many clients and have never had a case of an account getting closed because of our service.
Are the followers real?
Yes, the followers you gain from our service are 100% real and organic because they have made the decision to follow you. Once you start gaining followers, we remove those who turn out to be ghost followers (with your permission) so the followers you gain will have actual interest in your posts.
Do you do custom orders?
Yes, we absolutely do our best to give customers what they want! For large or custom orders, feel free to contact our support team for assistance. We will do our best to work with you on any and all specific services you require.
Can I still use my account as I normally would?
Of course! Your account is your own, and we will never tell you what you can and cannot do. We work alongside you with your permission, and by no means "take control" of your account. You will be able to use your account as you normally would.
Is there a return policy?
Satisfaction is 100% guaranteed, and you may contact support if you have any questions during your purchase term. You can return the service within two hours of purchase for a full refund by contacting “Support.” There are no refunds on services that have already been performed.
If I cancel my service, do I get to keep the growth?
Yes, if you ever choose to end your service with us, you get to keep all that you gained from your time with Engagement Genie. The followers you have gained while using Engagement Genie are yours! Remember - the followers you have gained are following you because they actively choose to, they are showing interest in your profile and who you are or what you to offer.